**Weโre Not the IRS:** FederalReliefCenter.com is an independent, non-profit resource here to help taxpayers.
We are not affiliated with the IRS or any government agency. LEARN MORE
**Weโre Not the IRS:** FederalReliefCenter.com is an independent, non-profit resource here to help taxpayers.
We are not affiliated with the IRS or any government agency. LEARN MORE
Privacy Policy
What does the Federal Relief Center do with your personal info?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
Social Security number and contact information
Income, employment, and tax information
Bank account, and credit or debit card information
When you are no longer our customer, we continue to share your information as described in this notice.
How?
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons the Federal Relief Center chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information:
For our everyday business purposes โ such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
For our marketing purposes โ to offer our products and services to you
For joint marketing with other financial companies
For our affiliatesโ everyday business purposes ยญ- information about your transactions and experiences
For our affiliatesโ everyday business purposes ยญ- information about your creditworthiness
For nonaffiliates to market to you
Who is providing this notice?
Federal relief Center Incorporated
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does the Federal Relief Center collect my personal information?
We collect your personal information, for example, when you:
Fill a form, place an order, or subscribe to our newsletter
Use a credit or debit card or bank account information
Provide contact, income, employment, or tax information
Why canโt I limit all sharing?
Federal law gives you the right to limit only:
Sharing for affiliatesโ everyday business purposes - information about your creditworthiness
Affiliates from using your information to market to you
Sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.
We do not share your personal information with our affiliates.
Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
We share with nonaffiliates in the categories of service providers and direct marketing companies.
Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
We currently do not share with joint marketing partners.
Additional Information Regarding Collection and Use
We collect personally identifiable information to execute a requested transaction; provide you with a particular service; further enhance your account or customer experience; and/or provide you with promotional offers. We also collect other information, such as IP addresses, internet service providers, referring/exit pages, and click stream data, which does not identify individual users, to analyze trends and to administer and optimize our site.
Disclosure of Information
We may disclose your personally identifiable information to service providers or others in order to effect or carry out any transaction that you have requested of us or as necessary to complete our contractual obligations with you. These parties are not allowed to use personally identifiable information for any other purpose.
We may also disclose your personally identifiable information to other companies that we have a joint marketing agreement with in order for them to inform you about the products or services they offer that may interest you. These parties are not allowed to use your personally identifiable information except for the purpose of marketing in accordance with the relevant agreement.
We reserve the right to disclose your personally identifiable information, as required, to comply with the law, applicable regulations, governmental and quasi-governmental requests, judicial proceedings, court orders, or subpoenas, to enforce our Legal Notices or other agreements, or to protect our rights, property, or safety or the rights, property, or safety of our users or others.
Securing Information
Our site uses security technology to protect information you provide to us through the site when entering personal information. We employ generally accepted industry standards to protect the personal information submitted to us both online and offline.
Cookies and Web Beacons
We use โcookiesโ on this site. A cookie is a piece of data stored on a userโs computer for record-keeping purposes. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, may be limited. Some of our business partners may use cookies on our site. However, we have no access to or control over these cookies.
We also employ โweb beaconsโ on this site and in our emails. A web beacon is similar in function to a cookie but is stored on the web page rather than on a userโs computer. We do not tie the information gathered by web beacons to any personally identifiable information.
Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third partiesโ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers.
California Residents Privacy Rights
California Civil Code Section ยง 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected].
Response to Do Not Track Signals
We currently do not respond to Do Not Track signals.
Links to Other Sites
Our website may contain links to other sites which are not owned or controlled by us. Please be aware that we are not responsible for the content or privacy practices of such other sites.
Changes to Privacy Policy and Statement
We reserve the right to modify this privacy statement at any time. Whenever material changes are made to the privacy statement, we will post those changes to this privacy statement and any other places on our site we deem appropriate.
The provisions contained in this privacy statement supersede all previous notices or policies regarding our privacy practices with respect to this site. We encourage you to check our site frequently to see the current privacy statement.
Contact Us
If you have questions, comments, complaints, or suggestions regarding our privacy policy or our website, please contact us at: [email protected]
Advertisement
Weโre here to help
Whether you are affected by a personal tax debt or a business liability, Federal Relief Center is here to provide honest help for taxpayers seeking relief through the IRS Initiative.
Youโre our first priority.
Every time.
At the Federal Relief Center, we believe everyone deserves to be able to make tax decisions with confidence. We have dedicated, hard-working tax professionals and volunteers who ensure that the information on this site is current and as accurate as possible. While we always recommend you consult a tax professional for your specific situation, weโre proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward โ and free.
ยฉ 2024 Federal Relief Center Incorporated. All Rights Reserved.
*federalreliefcenter.com is a non-profit, educational resource for taxpayers and not affiliated with any government agency.
Privacy Policy
Effective Date: July 1st, 2025
Company Name: FEDERAL RELIEF CENTER INCORPORATED
Website: https://federalreliefcenter.com
Contact: (949) 997-0899
Address: 2810 N Church St., STE #127310, Wilmington, DE 19802
Federal Relief Center Incorporated DBA Federal Relief Center (โFRC,โ โwe,โ โour,โ or โusโ) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://federalreliefcenter.com and interact with our SMS or email communications.
By interacting with and/or using this website you agree to our Terms & Conditions and this Privacy Policy.
Information We Collect
We may collect personal information you voluntarily provide when you:
Submit a form (e.g., name, phone number, email)
Request assistance with tax debt
Opt into SMS or email communications
SMS Consent & Data Handling
When you opt in to receive SMS messages, you agree to receive automated marketing communications, alerts, and updates from FRC. Message frequency varies, but you may receive periodic promotional offers and reminders.
Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent is not a condition of purchase.
Important Notice:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Use Your Information
We use your information to:
Provide services you request
Send updates and support communications
Improve our offerings and website experience
Comply with legal and regulatory obligations
Sharing of Information
We do not sell your personal information. We may share it only with trusted third-party providers (e.g., CRM, SMS platforms, reputable tax negotiation service providers, etc) for operational and support purposes.
Your Rights & Choices
You can opt out of SMS marketing at any time by replying STOP. You may also contact us to access or delete your information.
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:
Your Rights:
Right to Know โ You have the right to request that we disclose what personal information we collect, use, disclose, and sell.
Right to Delete โ You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
Right to Correct โ You may request correction of inaccurate personal information we maintain.
Right to Opt-Out โ We do not sell your personal information. However, if this changes, you will be given the opportunity to opt out.
Right to Limit Use and Disclosure of Sensitive Personal Information โ You may direct us to limit our use of sensitive information to only whatโs necessary to provide services.
Right to Non-Discrimination โ You will not receive discriminatory treatment for exercising any of your privacy rights.
We may collect the following categories of personal information as defined under California law:
Identifiers (e.g., name, email address, phone number)
Internet or network activity (e.g., interaction with our website)
Inferences drawn from the above information (e.g., to offer services)
Sensitive personal information (e.g., SMS opt-in data)
Security
We use industry-standard security practices to protect your data, but no method is 100% secure.
How to Exercise Your Rights:
To submit a verifiable consumer request, please contact us by:
๐ซFederal Relief Center Incorporated
2810 N Church St., STE #127310
Wilmington, DE 19802
๐ง [email protected]
๐ (949) 997-0899
We will verify your request using the information you provide and respond within 45 days, as permitted under applicable law.
If you use an authorized agent to submit a request on your behalf, we may require proof of written authorization and verification of identity.
Information We Collect
Submit a form (e.g., name, phone number, email)
Request assistance with tax debt
Opt into SMS or email communications
Advertisement
Weโre here to help
Whether you are affected by a personal tax debt or a business liability, Federal Relief Center is here to provide honest help for taxpayers seeking relief through the IRS Initiative.
Youโre our first priority.
Every time.
At the Federal Relief Center, we believe everyone deserves to be able to make tax decisions with confidence. We have dedicated, hard-working tax professionals and volunteers who ensure that the information on this site is current and as accurate as possible. While we always recommend you consult a tax professional for your specific situation, weโre proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward โ and free.
ยฉ 2024 Federal Relief Center Incorporated. All Rights Reserved.
*federalreliefcenter.com is a non-profit, educational resource for taxpayers and not affiliated with any government agency.